NAB's new IT outsourcing model might have saved it from extinction
The National Australia Bank (NAB) historically relied on third parties for help with IT, but what that resulted in was the bank one day waking up with no internal tech capability.
According to NAB executive general manager for infrastructure, cloud, and workplace Steven Day, the bank’s outsourcing model led to quite a few problems.
“Like many large enterprises, NAB decided to go on this outsourcing journey about 10 years ago — outsourced pretty much all of the infrastructure — and we got to a point now where there’s no internal staff with any technical capability,” Day told AWS re:Invent in Las Vegas on Monday.
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